top of page

Thank you for booking with me and trusting me with your cosmetic needs!

IT IS YOUR RESPONSIBILITY TO READ ALL RULES/POLICIES

ADVERTISING

I advertise and promote my work on various social and physical platforms. By booking with me, you agree to be recorded, videographed, and/or photographed throughout and/or after your service is finished. Clients are not compensated for any digital and/or printed media as I own the rights to all media.

DEPOSITS

A non-refundable deposit specified by each service is due at time of booking which is credited towards your total. Deposits are only refunded if the appointment is canceled by the service provider. Deposits are only transferable if the rescheduled appointment is booked within the same month, even if booking for the following month has opened. The remaining balance can be paid via exact cash, Zelle, cashapp, or credit/debit card. Payment is to be brought to appointment with you.

REFUNDS

I do not offer refunds. If there are any security issues within 48 hours of a style being installed, such as too much tention, extensions slipping out or unraveling, I will fix the issue at no additional charge. No refund of transactions will be made. After this 48 hour period an additional $35 fee will apply for any minor touch ups as it is past the period of my responsibility. Minor touch ups are only available from 48 hours to 7 days of having the style. To avoid disappointment, please make sure to read the service description on the booking site to make sure you are a good candidate for the style you'd like to book or contact me for questions.

15% Off All Items

Back To School

CANCELLATIONS, RESCHEDULING & FEES

The client must cancel their appointment at least 24 hours prior to the start time of the appointment. Within 24 hours of your appointment please text or call Dom, (678) 820-6338, to communicate your cancellation. Cancellations made less than 24 hours in advance will result in an automatic forfeiture of deposit. This deposit will not be credited to any future services. There are no exceptions. If you cancel your appointment 24hrs before and do not book a new one within the same month, your previous deposit will not transfer to any future appointments and will be forfeited. This applies even if booking for the following month has opened. "No call, no shows" will be banned from booking. You are considered a no-show after 30 minutes of your appointment time without communication.

LATE ARRIVAL

There is a 15 minute grace period which starts immediately at the start time of your appointment. At 16 minutes, an additional $15 late fee will be added to your remaining balance. After 30 minutes there will be an additional charge of $15 to the remaining balance will apply. After 30 minutes, I may not be able to service you do to inconveniencing my schedue for the remainder of the day. In the event I am 15 minutes late, you will receive $15 off your service. I will communicate via text as soon as possible if I need you to come at a later time. The only time this will not apply is if access to the salon is blocked by an incident or investigation by the police or emergency personnel. In this case, both parties are inconvenienced by things out of their control. If your appointment has to be rescheduled to a later date (at the fault of the service provider) you will receive a $20 credit. This credit is honored towards the remaining balance of the rescheduled appointment. Once the appointment is rescheduled all policies renew and apply to the rescheduled appointment.

SALON ETIQUETTE & POLICIES

Please do not bring any extra guests. This reduces the risk and spread of infection or disease and the salons liability. I reserve the right to dismiss and/or ban any guests for any reason. Changes to hairstyles cannot be made once an appointment is booked. If you would like a different service please cancel the existing appointment and book a new appointment. Both deposits will go towards final payment. Please note you may not be able to be serviced on the same day or time of your previous appointment. Any behavior that interferes with my ability to work efficiently will result in a void of appointment and will not be continued. In the case of a voided appointment, you will need to pay 50% of the remaining balance. You will not be able to book until balance is paid.

HAIR HEALTH & APPOINTMENT PREPARATION

I will deny and/or void any booking of a style if I notice any scalp abrasions, lesions, infections, or other indications that you are unfit for a new style. Your appointment will also be voided or upcharge depending if you arrive without taking down a previous style, there is unmanageable buildup, knots, and /or excessive tangling or matting. An intermission period is required between any single extensions to allow the hair and scalp a chance to rejuvenate and for the stylist to track the progress and health of hair & scalp. Unless advised otherwise by Dom, this applies to any and all kinds of extensions that have been installed for 4+ weeks. If a natural style isn't booked with the stylist please leave the hair out for at least 7 days prior to appointment after removing the extensions.

bottom of page